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HP Recommended
HP Recommended
Check the condition of the carriage belt to ensure it is intact and properly tensioned. If you search online you should be able to find the service manual which will give you steps to run carriage motor test. You should also check all connections on the mainboard to ensure there is no damage or loose cables.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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