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‎07-17-2023 11:55 AM - last edited on ‎07-17-2023 03:47 PM by Retired

HP Recommended
Product: HP Designjet 500

i cant load the paper roll on my designjet 500-error message says 'paper too big'. I have tried A1, A2, and A3 rolls but the same message pops up. I alos switched it off and then unplugged it but same message. Can you help please/

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