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Designjet 500ps
Microsoft Windows 11

Hello,

under the printer setting, i see two languages. Once the correct German and then under paper format the presumably Chinese language. I've tried several driver versions. I also uninstalled the drivers again. The driver store still contains the desgj500.inf driver that cannot be deleted. What irritates me a bit is that the designjet 500PS works on my other computer. what can i do that i can change the print settings on my german language again? many thanks in advance

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