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‎05-22-2019 05:49 AM

HP Recommended
Product: Z6100

Hi! We recently had to replace the belt (carriage belt) on our Z6100 and since then I can't get the printheads seated. It keeps saying  that some or all are not seated properly - please reseat. After re-seating it says that other printheads need re-seating. It is a never-ending cycle! I've even taken all the printheads out, unplugged the plotter, and then plugged it back in and installed the printheads, but no change. All printheads have been replaced but this didn't help. What could be causing this problem?

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‎05-22-2019 06:37 AM

HP Recommended

Check training cable ( FFC ) connecting on carriage assembly maybe it isn't seated well after carriage removal.




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‎05-22-2019 06:37 AM

HP Recommended

Check training cable ( FFC ) connecting on carriage assembly maybe it isn't seated well after carriage removal.




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‎05-23-2019 02:45 AM

HP Recommended

Turns out one of the clips for a carriage flex cable was not engaged. Re-engaging it solved the problem. Thanks for pointing me in the right direction.

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