• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Locked

‎01-08-2020 09:06 AM

HP Recommended
Product: Dell XPS
Operating System: Microsoft Windows 10 (64-bit)

Hi, i just received a roll of canvas from imageperfect Gerber Ip2320 Fine ART CANV and im looking to get the profile for my hp latex 360. I went on the gerber site and when i downlad the link zip to the hp it says that it is defective. Anyone know what i can use on my printer like profile for this product? 

 

thanks

2 REPLIES 2

‎01-08-2020 02:20 PM

HP Recommended

Try this link (hp media solution locator) - https://www8.hp.com/us/en/commercial-printers/floater/mediasolutionslocator.html

But first download your file again, try to unzip and check if recognized by program (icc or oms are specific for different programs). If not - may be the RIP software can't deal the downloaded profile made for other rip soft.

What RIP software are you using?

Was this reply helpful? Yes No

‎01-12-2020 11:50 AM

HP Recommended

Thank you i will give that a try!👍🏼

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.