cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Rik82
New member
1 0 0 0
Message 1 of 2
323
Flag Post

replace printhead and/or RIDS?

HP Recommended
T830
Microsoft Windows 10 (64-bit)

Hi all,

Hope i could get some technical support here on a sunday 🙂

I have a designjet T830, these things happened:

- black ink was clogged: cleaned the printhead via the menu several times

- black ink leaked

- wouldn't print anymore because paper was not recognised: opend up the printer, cleaned the plastic of the line sensor + the brush

now my question: on the picture you can see the black leaking from the printhead ...should i replace the printhead or can it be saved ?

 

Could the problem lay elsewhere ? like the RIDS ?

According to the manual i need to replace the printhead when installing a new rids.

New RIDS and Printhead are like 1/4 of the price of the machine.

 

2020-05-03 07.31.17.jpg

 
1 REPLY 1
Ouccema
Level 4
Level 4
116 116 9 15
Message 2 of 2
Flag Post
HP Recommended

Hello,

 

Can you share with me the SVS picture? about the leakage you can test it from the Extended support menu (RIDS Test).

I am an HP Employee.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation