replace printhead and/or RIDS?

[Rik82]

Hi all,

Hope i could get some technical support here on a sunday 🙂

I have a designjet T830, these things happened:

- black ink was clogged: cleaned the printhead via the menu several times

- black ink leaked

- wouldn't print anymore because paper was not recognised: opend up the printer, cleaned the plastic of the line sensor + the brush

now my question: on the picture you can see the black leaking from the printhead ...should i replace the printhead or can it be saved ?

Could the problem lay elsewhere ? like the RIDS ?

According to the manual i need to replace the printhead when installing a new rids.

New RIDS and Printhead are like 1/4 of the price of the machine.

[Ouccema]

Hello,

Can you share with me the SVS picture? about the leakage you can test it from the Extended support menu (RIDS Test).