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‎02-12-2023 01:48 AM

HP Recommended
Product: HP T520
Operating System: Microsoft Windows 10 (64-bit)

hi

i have a ploter HP T520 blue screen that i never seen befor , an error code 805d7631

please help if any one have the same error cod or any one know to solve this  problem please reply

Category:
3 REPLIES 3

‎02-12-2023 04:03 AM

HP Recommended

It's the corrupted USB firmware on the printer's mainboard, that needs to be replaced.




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‎02-12-2023 10:07 AM

HP Recommended

thank you very much sir , i will work on it

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‎02-13-2023 11:12 PM

HP Recommended

Current part number is CQ890-67118. 

 

Be wary of sellers selling the previous version, this is the current part number you want.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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