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‎11-01-2023 02:37 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Just received a Designjet T1120 SD-MFP with scanner and printer together.  I was told when I received it that the hard drives were removed but that the units would still operate.  I have connected the printer to the scanner and turned the units on.  The printer sends out 10 loud beeps and the screen is blank.  Only one of three l.e.d. lights in the back of the printer are illuminated.  The scanner screen defaults to a "Reboot and select proper boot device..." message.  The only question I have is:  must there be hard drives installed for the units to operate?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2023 11:19 PM

HP Recommended

This device will not work without the harddrive. the entire operating system for the plotter is stored on the drive. You must also purchase a drive from HP with the OS already installed. The screen for the scanner also has a drive in it as it is basically a computer so you will need to replace that drive as well. You might find a used drive on Ebay, otherwise you will need to check the HP Parts Store or an HP repair centre for the correct drives.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎11-01-2023 11:19 PM

HP Recommended

This device will not work without the harddrive. the entire operating system for the plotter is stored on the drive. You must also purchase a drive from HP with the OS already installed. The screen for the scanner also has a drive in it as it is basically a computer so you will need to replace that drive as well. You might find a used drive on Ebay, otherwise you will need to check the HP Parts Store or an HP repair centre for the correct drives.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



2 people found this reply helpful
Was this reply helpful? Yes No
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