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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- z5400 print quality

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01-31-2020 01:29 PM
When I print, the beginning of the print job is good and then within about 10 inches the color starts to get messed up. It seems that the cyan is what seems to be messed up. I have changed the ink and printhead and still have the same issues. Any ideas???
02-02-2020 12:29 PM
please follow the link to print the image diagnostic print directly after the defect appears ex: try printing a full color test page to determine all the missing colores or the defective printhead
check by replacing the printhead if some ink is coming out from the printhead on a paper tissu
check the expiry date too .if all looks good reinstall the printhead . and perform clean printhead 2 times
if still problem persist replace printhead
please give us a feedback
take care