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‎03-28-2018 07:11 AM

HP Recommended
Product: Designjet T2300
Operating System: Microsoft Windows 7 (64-bit)

Hello Forum,

 

I was at a client and had to replace 2 Printheads as the initialization was holding at 94%. 

 

The following day I received a call saying that the new MK-Y printhead failed and has an error 0X00010.

 

There is no reference to this error in the Service Manual. I am assuming it is an internal error but it would be nice to know what it means so that I can inform the client what the next steps will be.

 

Thanks,

Roy K

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2018 02:41 PM

HP Recommended

I did sone further research and I found some internal PH codes from a Latex Manual. Assuming these errrs are the same for all/most other Designjet printers then the 0X00010 is an overheat within the printhead.

 

Cheers,

Roy K

View solution in original post

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1 REPLY 1

‎03-29-2018 02:41 PM

HP Recommended

I did sone further research and I found some internal PH codes from a Latex Manual. Assuming these errrs are the same for all/most other Designjet printers then the 0X00010 is an overheat within the printhead.

 

Cheers,

Roy K

Was this reply helpful? Yes No
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