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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎10-03-2023 10:03 AM

HP Recommended

BLF contact is working as expecting, showing remote status and updating.

 

When the BLF contact (say 2000) gets a call, my E450 (2001) will ring and popup on the page that a call is incoming for (2000). How can I disable this and make it owrk like any other BLF where the status will just show ringing / DND / on phone, etc and not locally ring?

1 REPLY 1

‎10-03-2023 10:11 AM

HP Recommended

Playing - changed from Normal to Automata and this behavior changed, though this isn't documented as such

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