Call Park key transfers the call to a specified extension.

[FortressIntegra]

How would I go about configuring a Park soft key that transfers a call to a specific extension? - I am using Poly Lens to configure my phones.

[M_Salman]

Hello @FortressIntegra, Welcome to the HP Poly Support Community.

Thanks for reaching out about your query regarding the Poly device.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!

To help us get started on resolving your issue, could you please let me know the make and model of the Poly device so that I can assist you further?

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Salman

[FortressIntegra]

I’m trying to accomplish this with VVX series and CCX series phones.

[M_Salman]

Thank you for your response. @FortressIntegra 

I understand that you’d like to configure a Park soft key so that incoming calls are transferred directly to a specific extension. You can achieve this by adjusting the appropriate soft key parameters. To help you through the process, please follow the step-by-step instructions provided in the link below:  Poly Documentation Library 

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Salman.

[M_Salman]

Hi @FortressIntegra 
 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.
 

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Have a great day ahead!

Regards,
Salman

[FortressIntegra]

My phones are provisioned via Poly Lens. Unfortunately, that guide is not helpful to me.

[M_Salman]

HI @FortressIntegra,

We're here to help you tackle that issue you are facing in the device Don't worry, we've got your back!

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.
 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue!

Stay tuned, and thanks for your patience!

Regards,
Salman