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‎03-12-2024 12:30 PM

HP Recommended
Product: Poly Computer Audio Connector
Operating System: Microsoft Windows 11

I have isolated a situation in new Teams where if I join a meeting in my org and then a meeting later in the day with an outside org that has a lobby enabled for meetings Teams will crash on meeting join. This only occurs when I use the Poly Computer Audio Connector 1.1.0.2 (or previous version). This doesn't occur when using other audio endpoints.

 

Does anyone have suggestions? Is this software still being actively supported/developed and how can I submit a bug report?

 

1 REPLY 1

‎03-19-2024 06:20 AM

HP Recommended

Hello @mrchartier Welcome to the Poly HP Support Community. 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly

  

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

Regards,
Meghana

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