Poly ccx 400 voicemail

[boycey9]

Newbie to poly phones but I connected a ccx 400 to Teams with a common area license and was trying to change the IP phone policy to allow the voicemail to show on the screen, firstly the display did not change after a reboot is there something else i need to do to get it to accept the new policy, it has the CAP display at the moment but I wanted the user interface so I get the voicemail button.
second question is will the voicemail work, Im finding conflicting onfo on using voicemail with a common area license.

Thanks in anticipation.

[M_Salman]

Hi @boycey9, Welcome to Poly HP Support Community.  

Due to limited support, I would request you contact our HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman