• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Polycom CX500 - No USB 

 

Can I call from Lync client 2013 and have my CX500 do the dialing. The customer wants to call using the Lync client but wants to use the Polycom cx500 to make the call; it's easier to call contacts from the Lync client. With the CX600, this works no problem. I'm assuming because it's connected with a USB cable, or is it possible I don't have something configured correctly with the cx500?

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.