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Hello,

 

i`ve just updated from Win XP 32 to Win 7 64 Bit. Everything works fine so far. But theres a problem installing the c100S.

I've downloaded the communicator software 3.0.0.29 and installed it, but it wont install the necessary win 7 driver.

When i look into the system management i see that the usb device (c100s) istn installed correctly.

When trying to install the driver directly from the communicator software folder it also failes with the error that the servicepart of the inf file is not correct.

 

is there a fix for this or a newer driver?

 

 

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