Polycom Trio (Visual+) dial plan / digit map (SIP with IP)

[Anonymous]

Hi,

Trio and Visual+ Firmware: 5.9.0 AB

I'm using a Trio registered (SIP) to A Video Border Proxy.

Everythings working fine, except for making SIP calls with a specific uri including an IP address.

The customer wants the trio to be able to dial string that look like this:

"xxx@ipaddress"

Calling actual sip uris, like: "[email protected]" works fine, but the trio doesn't seem to know what to do with the string including an IP address.

Looks like the trio just drops the the "@ipaddress" and tries dialing thepart in front of the @ directly.

My Question is:

Is there a way to allow the trio to dial strings like the above one.

If not, how would I implement the Trio digit map dial plan to translate a specifc Ip to a specific domain? I've been playing around with the later, but didn't get anywhere.

For example, could I translate "[email protected]" to "[email protected]" using the digit map on the line?

Thank you very much in advance,

Martin

[Ahmed-Shabana]

Are you able to fix it. I have a similar issue when try to dial EP with its IP