24 xa0024 audio not working (makes weird clicking sounds that come from the pc)

[nublord211]

Hello, I have an XA0024 that was bought in 2020-2021; it was lightly used for 9 months. I installed Zorin on the PC, and the audio didn't work. After slamming the screen and turning the computer over, I tried almost everything, and it worked at random. Is there a permanent solution?

[Garp_senchau]

@nublord211, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It seems that you are experiencing intermittent audio issues with your HP Pavilion All-in-One 24-xa0024 after installing Zorin OS. While physical impacts like slamming can temporarily resolve connectivity issues, they could potentially cause further damage. Here’s a systematic approach to diagnose and find a permanent solution:

Update Audio Drivers:

• Make sure you have the latest audio drivers installed. You can do this by visiting the HP Support website and searching for your model to find compatible drivers.

Audio Settings:

• Navigate to the audio settings. Ensure that the correct audio output device is selected.
• Check the volume levels and mute settings to confirm they are correctly configured.

Test Different Outputs:

• If your All-in-One has multiple audio output options (such as headphone jacks or Bluetooth), test these to determine if the issue is specific to one type of output.

BIOS Update:

• Check if there is a BIOS update available for your PC model. Updating BIOS can sometimes resolve hardware compatibility issues.

Reinstall Zorin OS:

• Consider reinstalling Zorin OS to rule out any installation mishaps or configuration issues that might be affecting the audio.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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