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‎08-28-2022 04:52 AM

HP Recommended
Product: HP Pavilion 590-p0103wb
Operating System: Microsoft Windows 10 (64-bit)

Smart Audio                      A Conexant audio device could not be found.  The application will now exit                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                I hope someone can tell me how to stop this pop up as it keeps coming back every 30 seconds or so!                          Thank you for your time!

Category:
1 person had the same question
2 REPLIES 2

‎08-28-2022 06:26 AM

HP Recommended

Your system has the sunflower motherboard

 

Do you have a PCIe adapter for audio?

If not then your motherboard uses Azalia which is a Realtek product

This is your audio driver unless you have an add-in audio card

https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102350.exe

 

Do you have a Conexant audio card? 

If not then go to "add or remove programs" and look for Conexant and delete that driver

If you do have a Conexant card then the on-board audio needs to be disabled in the bios and we need the model of the add-in PCIe card so the correct Conexant driver can be installed

 

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‎08-28-2022 06:27 AM

HP Recommended

I found two threads on the HP Users forum about that subject, with possible solutions. 

First one

https://h30434.www3.hp.com/t5/Notebook-Audio/A-Conexant-audio-device-could-not-be-found/td-p/5891374

and then

https://h30434.www3.hp.com/t5/Notebook-Audio/A-Conexant-audio-device-could-not-be-found-The-applicat...

Those are for older PC's so the drivers might be older but the thought process is similar.

The drivers for that PC are listed here

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-desktop-pc-590-p0000a/19390500/model/30...

Click on the "Detect my drivers"


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