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‎01-06-2021 12:05 PM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Every time I try to connect my airpods to my laptop, it takes ages for the laptop to pick up the airpods in pairing mode and then when it tries to pair after a while it says could not connect please try again. I have made sure my airpods were in pairing mode and that they weren't connected to any other device. Also when normal Bluetooth headphones are connected the output audio doesn't come from the headphones it still comes from the speaker and I have tried to troubleshoot and try every fix there is but it just won't work.

1 person had the same question
1 REPLY 1

‎01-09-2021 08:08 AM

HP Recommended

Hi@farwa, Welcome to the HP Support Community!

 

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Turn on your Bluetooth audio device and make it discoverable. The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how. 

  2. On your PC, select Start > Settings  > Devices  > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth. Choose the device and follow additional instructions if they appear, then select Done. 

    Your Bluetooth device and PC will usually automatically connect anytime the two devices are in the range of each other with Bluetooth turned on.

Note: Not seeing your Bluetooth audio device? Learn how to fix connections to Bluetooth audio devices and wireless displays.

 

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

, Welcome to the HP Support Community!

 

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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