Although the microphone test has shown that it will record audio, Copilot cant hear me.

[LarryGroff]

My HP all-in-one can hear me, Copilot cannot

[NonSequitur777]

@LarryGroff,

Welcome to our HP Community forum!

If it is the case that your microphone passes HP’s test and records audio, but Copilot can’t hear you, that usually means it’s a permissions or settings issue rather than a hardware fault. A few things to check:

1. Confirm Default Microphone

   • Right-click the 🔊 sound icon in the taskbar → Sound settings → under Input, make sure the correct microphone is selected as the default.

   • Test it there as well to confirm Windows is picking it up.

2. Check App Permissions

   • Go to Settings → Privacy & security → Microphone.

   • Make sure Microphone access is turned On.

   • Scroll down and verify that Copilot (and other apps you use) are allowed to access the microphone.

3. Update Audio Drivers

   • In Device Manager, expand Audio inputs and outputs → right-click your microphone → Update driver.

   • You can also install the latest drivers from HP Support or Windows Update.

4. Test in Another App

   • Try recording in Voice Recorder or using a call in MS Teams/Zoom.

   • If it works there, the issue is definitely limited to Copilot settings or permissions.

5. Copilot Settings

   • If you’re using the Copilot app (rather than built-in Windows Copilot), check within the app’s settings if there is a microphone option. Some versions require manually choosing the input device.

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If your mic works everywhere else but not with Copilot, it’s almost always permissions or app-specific settings, not the microphone itself.

Kind Regards,

NonSequitur777