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Jinxdjinn
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Analog Audio Problems

HP Recommended
HP M01-F0016
Microsoft Windows 10 (64-bit)

First post on the forum, please forgive my ignorance of your ways. I did a search and found nothing, which might be a comment only on my search skills.

I recently purchased a desktop tower and I am having audio problems, apparently only with analog functions. At various times during use I get a "pop" from the speakers. I can't narrow it to a specific function or app although I do have a short video of it occurring.

None of this happens when using the HDMI connector to a monitor (via the HDMI connector) with built in audio or when using Bluetooth audio. My problem with the digital audio solution is that the audio through my monitor is not overly loud and of remarkably poor fidelity, the Bluetooth speakers and soundbars I tried all have auto shutoff after about 15 min. of no sound.

I have uninstalled and reinstalled the audio drivers, tracked down , I think, all the assorted level/vol controls, including the monitor volume, and temporarily disabled the digital output, all with no positive effect on my problem.

My present work-around, which is barely acceptable is actually using two speaker systems for the PC depending on what I'm doing on it, e.g.: desktopping (using the lousy monitor speakers) vs watching a movie (using the Bluetooth function of a set of powered speakers). Works for me but cryptic for the rest of the world.

I've been wrangling electrons for better than 40 years and the closest I've ever come to this kind of problem was a system that had a software mixer running in the background and it would make that kind of noise as it turned available digital sources off and on. I think I would have eliminated that when I disabled the digital sound source driver.

The CPU is HP M01-F0016, the monitor is an HP V244a, the OS is Windows 10(64 bit). The site won't let me post a video clip that is not on the web. If needful I could upload the clip to someplace and try that.

Thank you in advance for any help.

Jinx

 

2 REPLIES 2
asmita6658
HP Support Agent
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Message 2 of 3
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Hi @Jinxdjinn

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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Jinxdjinn
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No help a week after posting?

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