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‎04-07-2026 06:42 PM

HP Recommended
Product: HP Pavilion All-in-One - 24-xa0077c
Operating System: Microsoft Windows 11

Audio Driver 10.23.0.3586 was updated to 10.25.0.3950 and all audio disappeared from my HP desktop. Luckily, old driver was still in device manager and I was able to roll back the change. Word of caution...just because an update is available, doesn't mean it has been thoroughly tested and is viable for your system.

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1 REPLY 1

‎04-10-2026 05:41 AM

HP Recommended

Hi @xcoalminer,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I completely understand how that must have been. When a driver update suddenly causes your audio to disappear. I’m glad to hear you were able to roll back to the previous version and restore sound that was a smart move.

 

If you’d like, I can walk you through how to pause or defer driver updates in Windows so you have more control over when they’re installed.  Would you like me to share those steps?
 

I hope this helps.

I'm an HP Employee.


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