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- Desktops
- Desktop Audio
- Audio device no longer listed after Windows 10 update

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12-21-2018 12:50 PM
A few days ago I had a blue screen on my monitor. I contact support and provided them with the follow screen message.
" https://Windows.com/stopcode
System Thread Exception Not Handled
Whate Failed: AMUStor.sys."
We tried several things and finally had to do a complete sytem restore. Computer now working accept I know have know audio and when I look at devices, it does not list any audio. I have done a major research on line and can still can not find a fix.
How do I reinstall and audio device that isn't listed.
I did by new pc speakers and connected them, but still know audio device listed and I don't clearly understand how to reinstall an audio driver????
12-21-2018 01:47 PM
Hi:
The only suggestion I can offer would be to see if installing this W10 IDT audio driver and restarting the PC, restores the sound.
This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.
File name: sp71717.exe
Download, double click to run the driver. Follow the on screen instructions. Installation is automatic.