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‎02-17-2025 09:13 AM

HP Recommended
Product: HP Pavilion 500-307nb Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

I upgraded to Windows 10 (from i think Windows 8, could be wrong) some time ago and didn't have issues. However, i have reset my pc again and my audio devices won't get recognized/detected, even though they're plugged in. This also happened the first time i reset my pc (while on Windows 10), but then i managed to fix it by installing new drivers (i don't remember how/from where). i've tried everything i could think of and followed some basic tutorials but none seem to work for me.

 

It would mean alot to me if anyone could help!

 

Thanks in advance.

Category:
1 REPLY 1

‎02-17-2025 09:30 AM

HP Recommended

You probably need to install the W10 IDT audio driver.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

Restart the PC after installing the driver.

 

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