Audio problem - volume goes up and down continuously - HP Support Community

Fabio_Contini · ‎12-03-2021

Hi, recently the volume of my pc is not under control because it's going up and down continuously and it's impossible to stable.

It happened in OS Windows 10 but it's the same in Windows 11.

Did someone have the same problem?

thanks

Prométhée · ‎12-03-2021

hi

this could also be a problem with the keyboard
So if you disconnect the keyboard and mouse still the problem?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Fabio_Contini · ‎12-04-2021

Hi,

G2 model.

The problem is present also with keyboard disconnected.

I tried to deinstall and reinstall the driver but no effect on it.

thanks for supporting me

Prométhée · ‎12-04-2021

are you talking about the audio driver?
I can not identify, apart from the audio driver precisely, the driver that could be the cause
See if any of them don't fix that. ( no bios )

https://support.hp.com/us-en/drivers/selfservice/hp-eliteone-1000-g2-27-in-4k-uhd-all-in-one-busines...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Fabio_Contini · ‎12-06-2021

Hi,

Yes I was talking about audio driver, I installed the latest available but the problem is still here.

very bad.

Thanks

Prométhée · ‎12-06-2021

If you are still under warranty, since it does not work with windows 11 or 10 and up-to-date drivers, I can only advise you to contact hp support or your reseller

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Audio problem - volume goes up and down continuously

Create an account on the HP Community to personalize your profile and ask a question