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- HP Community
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- Audio probleme

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07-22-2023 01:56 PM
Hello guys, I bought an hp pro 3500 microtower desktop and I was surprised that there is no sound in it knowing that I downloaded all the drivers, but the sound never worked, please what is the solution and does the computer not have an internal sound of its own, and can a technician add an internal sound inside the computer?
07-22-2023 03:04 PM - edited 07-22-2023 03:05 PM
Hi:
The PC does not come with an internal speaker.
If you want sound you will need to use a pair of external speakers or headphones.
Below is the link to the parts list.
HP does not list an internal speaker as a spare part, and the 3500 Pro motherboard illustration on the right side of page 4, shows no option on the motherboard to connect an internal speaker.
Ellis 34xx_35xx_MT_Win8 IPSM.fm (hp.com)
07-22-2023 04:14 PM
You're very welcome.
I don't think so because the internal speaker is connected to two pins on the motherboard which your PC does not have according to that link I posted.
I suppose you can bring it to a shop and see if it is possible but from what I see, I don't think it is.