09-01-2019 01:31 PM
I have Widows 10 on my desktop PC. It came installed. After a Windows 10 update, my computer lost audio capabilities. Tried to update new driver but couldn't find a download on HP site. How can I get the audio to work?
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09-02-2019 12:25 PM
The model you posted appears to be for a printer.
Please use this guide for how to find the information I requested...
09-02-2019 07:08 PM
Sorry for the misinformation.
Computer Product Name: 700-414 & No.:J4V91AA#ABA
I hope this helps you to locate an audio driver that I can download for the computer.
Thank you for your time and patience with my request.
09-03-2019 06:53 AM
See if installing this W10 IDT audio driver and restarting the PC, gets the sound to work again...
This package provides the Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.
09-03-2019 10:52 AM
You must have W10 in S mode then.
You can only install drivers and software from the windows store on the W10 S operating system.
That driver is right from your PC's support page.
Unfortunately, I won't be able to help you get the sound to work.