Beats Audio Missing After Windows 10 Update

[tpdavd]

So the Beats Audio Control Panel does not open. I search it up on start menu and it says, "Windows is searching up for IDTNC64.cpl. To locate the file yourself, click Browse." How do I get it back?

[Paul_Tikkanen · Accepted solution]

Hi:

See if this W10 IDT audio driver works for you.  Install and restart the PC...

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

File name: sp71717.exe

[tpdavd]

There is also no sound coming from headphones. How do i fix this?

[Paul_Tikkanen]

Unfortunately, there is no fix that I know of for that problem.

[Gmcdonald123]

I'm having the same issue.  No beats audio, and headphone jacks do not work.  Is there really no solution to this?  No way to use external speakers of any sort?

[frustrated99999]

worked fine, but now if i plug in headphones, both the phones and speakers are working, speakers wont mute,

hp support in Phill.... has no answer

[ssr2]

I spent 3 days trying to restore sound after I refreshed my computer. This finally did the trick.  I have a 4 year old Phoenix Envy and don't even think they have a sound card, and I was trying to work on the computer in any way possible. Even had remote help. This did the trick!  Thank you so much. Much appreciate not having to buy a new computer.  I'm sending the news to my assistant next.  He will be surprised!