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‎01-24-2022 11:29 PM

HP Recommended
Product: HP Pavilion p7-1446s Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

I can see that Beats is present when I look through IDT files. But Beats is ignored and I would like to get it going again. I can type Beats into the search window as it is present on my system. I click it and get a message box about allowing this process to make changes to my computer and I click YES, then the message box disappears. Before I click YES the message window provides useful details, below:

 

Windows Host Process (Rundll32)

Program location: "C:\WINDOWS\System32\rundll32.exe"

shell32.dll, Control_Rundllasuser "C:\Windows\System32\IDTNC64.cpi".

 

All of that sounds useful, but I don't know what to do with it.

 

Also, I was surprised to Windows Media Player on Win 10 and like it for certain reasons. If anyone can assist me in getting Beats going, I wonder if I would still have Windows Media Player?

 

Any assistance is appreciated.😀

Category:
1 REPLY 1

‎01-25-2022 05:57 AM

HP Recommended

Hi:

 

See if installing this W10 IDT audio driver from a newer model desktop PC, gets the Beats audio to work again.

 

Restart the PC after installing the driver...

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

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