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‎08-29-2021 01:33 PM

HP Recommended
Product: HP Touchsmart
Operating System: Microsoft Windows 10 (64-bit)

Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz 3.40 GHz

 

I had Beats Audio on my PC and after upgrading to Windows 10 my audio would not work at all. I uninstalled all the audio and it automatically installed the drivers needed. However, I don't know how to get the Beats control panel and shortcuts back on my PC. I've tried to install the IDT driver but it's not installing after 97% complete even with the driver update. I have also watched all the YouTube Videos out there and looked at all the forums in HP Support. Still getting nowhere. Thanks for the help!

 

Category:
2 people had the same question
1 REPLY 1

‎08-29-2021 01:46 PM

HP Recommended

Hi:

 

See if the IDT with Beats audio driver from a newer model desktop PC also works on yours.

 

Restart the PC after installing the driver...

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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