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‎03-01-2020 04:11 PM

HP Recommended
Product: HP envy 23

I have an envy 23, just upgraded to windows 10, somehow lost my beats audio. Actually, lost all speaker sound

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2020 05:31 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to see if this W10 IDT w/Beats Audio driver works.  Restart the PC after installing the driver...

 

6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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5 REPLIES 5

‎03-01-2020 05:31 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to see if this W10 IDT w/Beats Audio driver works.  Restart the PC after installing the driver...

 

6.10.6504.0     July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

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‎03-01-2020 07:15 PM

HP Recommended

it worked perfectly! You are the man, thank you so much

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‎03-01-2020 07:26 PM

HP Recommended

You're very welcome.

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‎03-13-2020 05:56 PM

HP Recommended

THANK YOU SO MUCH!!! this worked for me too!!! Finally happy to hear on my PC. 

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‎03-13-2020 06:48 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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