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‎08-18-2017 06:20 PM

HP Recommended
Product: Pavilion p7-1147cb
Operating System: Microsoft Windows 10 (64-bit)

where can I get the beats audio driver that will work with my desktop? I just noticed it has vanished from my pc. From reading others post it sounds like it was removed during a windows 10 update.  Thank you for any help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2017 08:04 PM

HP Recommended

Hi, @Johnnywit88 :

 

For HP consumer desktop PC's with the IDT audio, you would need this driver...Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

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5 REPLIES 5

‎08-18-2017 07:32 PM

HP Recommended

Hi,

 

Please to uninstall audio driver from Device Manager, reboot and install the following driver

 

            http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

Regards.

BH
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‎08-18-2017 08:04 PM

HP Recommended

Hi, @Johnnywit88 :

 

For HP consumer desktop PC's with the IDT audio, you would need this driver...Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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‎08-19-2017 05:33 AM

HP Recommended

This did not work.... Now I have no sound!

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‎08-19-2017 05:58 AM

HP Recommended

Thank you. The second option worked. 

Spoiler
 
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‎08-19-2017 06:09 AM

HP Recommended

You're very welcome.

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