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Johnnywit88
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Solved!

Beats driver/ program missing

HP Recommended
Pavilion p7-1147cb
Microsoft Windows 10 (64-bit)

where can I get the beats audio driver that will work with my desktop? I just noticed it has vanished from my pc. From reading others post it sounds like it was removed during a windows 10 update.  Thank you for any help.

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banhien
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Message 2 of 6
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Hi,

 

Please to uninstall audio driver from Device Manager, reboot and install the following driver

 

            http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

 

Regards.

BH
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Paul_Tikkanen
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Message 3 of 6
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Hi, @Johnnywit88 :

 

For HP consumer desktop PC's with the IDT audio, you would need this driver...Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

Johnnywit88
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This did not work.... Now I have no sound!

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Johnnywit88
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Thank you. The second option worked. 

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Paul_Tikkanen
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You're very welcome.

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