Beats driver/ program missing

Johnnywit88 · ‎08-18-2017

where can I get the beats audio driver that will work with my desktop? I just noticed it has vanished from my pc. From reading others post it sounds like it was removed during a windows 10 update. Thank you for any help.

banhien · ‎08-18-2017

Hi,

Please to uninstall audio driver from Device Manager, reboot and install the following driver

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

Regards.

BH
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Paul_Tikkanen · ‎08-18-2017

Hi, @Johnnywit88 :

For HP consumer desktop PC's with the IDT audio, you would need this driver...Install and restart the PC.

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

File name: sp71717.exe

Johnnywit88 · ‎08-19-2017

This did not work.... Now I have no sound!

Johnnywit88 · ‎08-19-2017

Thank you. The second option worked.

Spoiler

Paul_Tikkanen · ‎08-19-2017

You're very welcome.