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HP Recommended

Help find Bluetooth for Windows desktop

1 REPLY 1
HP Recommended

Hi @Rocate,
 

Welcome to the HP Support Community.
 

We’ll be happy to help with Bluetooth on your Windows desktop. To better understand what you need, could you please provide the following:

  • What is the exact HP desktop model/product number?
  • Are you trying to add Bluetooth capability to a desktop that does not currently have Bluetooth, or has Bluetooth stopped working/disappeared?
  • If Bluetooth previously worked, is the Bluetooth option missing from Windows Settings or Device Manager, or are you having trouble connecting a particular Bluetooth device?
  • Which device are you trying to connect, such as a mouse, keyboard, headset, or other accessory?
  • Did the issue start after any Windows, driver, or BIOS update?

Once we have the exact HP desktop model and know whether you need a Bluetooth adapter or troubleshooting for the existing Bluetooth hardware, we can provide the appropriate steps.

 

Take care and have an amazing day!

I'm an HP Employee.


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