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HP Recommended
HP Pavilion Laptop 15-cc1xx
Microsoft Windows 10 (64-bit)

Cortana can't hear me and i can't hear Cortana.....

And my system is not working properly and it takes much time to respond....

PLEASE HELP ME.

1 REPLY 1
HP Recommended

@PT_5

Thank you for posting on the HP Support Community.

 

If the speech function fails to start. Try it again:

 

Here are few workarounds to fix the issue:

Click the Cortana search box, then click the Settings icon . Locate the Hey Cortana section, then click the on/off toggle to turn Cortana off and then on again. Often, this is all you need to do.

Figure: Clicking the toggle to turn Hey Cortana off and on again

Clicking the toggle to turn Hey Cortana off and on again

If it still doesn't start, use the following instructions.

  1. In Windows, search for and open Task Manager.

  2. Select the Details tab.

  3. Right-click and select End Task on any of the following processes you find in the list:

  • cortanadssserver.exe
  • placesserver.exe
  • remindersserver.exe
  • runtimebroker.exe
  • speechruntime.exe
  • searchui.exe
  • actionuriserver.exe
  • shellexperiencehost.exe
  1. Select the Processes tab.
  2. Find Windows Explorer and right-click it.
  3. Click Restart. Also, refer to the article https://support.hp.com/my-en/document/c05243391 Cortana Issues (Windows 10)

 

Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,Thank you for posting in the HP Support Community.  Have a great day!

ECHO_LAKE
I am an HP Employee

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