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- HP Community
- Desktops
- Desktop Audio
- Can't get 5.1 Surround Sound
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06-02-2022 11:14 AM - edited 06-02-2022 11:14 AM
Hello. I am trying unsuccessfully to set up my Logitech X-530 5.1 surround sound to my HP desktop. I have uninstalled RealTek driver and re-installed, updated, etc. My computer just can't find it. I only get sound out of the front L & R and subwoofer. I never had this issue on my previous HP desktop. I now have a HP Pavilion Desktop TP01-1160. Thank for any help. Here is a photo of my back panela well as the cable inputs from the Logitech, green, yellow, and black.
06-19-2022 03:09 PM
Hello @Sinkster
dive into the manual:
https://kaas.hpcloud.hp.com/pdf-public/pdf_3941897_en-US-1.pdf
Your system: only surround 2.0 will have 3 jacks - Green, Blue, Pink
Please report your results.
best regards
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make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
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06-19-2022 03:45 PM
Thanks for the suggestion, however the manual you referenced is not for my PC. My PC is model PVTP01-1160, and per that manual it has 5.1 Surround Sound output. I even purchased an external 5.1 usb sound card. I now get music from all 5 speakers and sub, but I can't confirm it's true 5.1.
06-19-2022 04:22 PM
Hello @Sinkster
so please mark my first posts as Accept as Solution to say thank you to me.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much