Cannot find updated audio driver - Windows does not detect speakers

[LarryDude]

My system was running great.  Needed to reset Windows 10.  After that, everything works except Windows does not detect an audio source.  NVIDIA audio is detected in the device manager.

I have tried every method that I could think of.  HP support assistant says that it is fine and that there are no updated drivers.  However, I did reset Windows with a fresh download install, so the audio drivers were not directly from HP.

I did test the speakers in another computer so it is not the speakers.

Help please.  Is there something that I am missing?  Is there a way that I can directly download updated drivers?

Thanks much for any assistance.

[Paul_Tikkanen · Accepted solution]

Hi:

You probably need to install the W10 IDT audio driver.

Tempo High-Definition Audio Driver (Original IDT)

6.10.6504.0

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

Restart the PC after installing the driver.

[LarryDude]

That worked perfectly.  Thank you so much!

[Paul_Tikkanen]

You're very welcome.