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‎04-04-2020 11:16 AM

HP Recommended
Product: HP TouchSmart 520 PC

Audio was lost when HP installed Windows 10.  How do I get it back?  TRoubleshoot cannot find any software to reinstall saudio software.

1 person had the same question
1 REPLY 1

‎04-09-2020 10:22 AM

HP Recommended

Hi @OllieO3

Welcome to the HP Support Community. I understand you are having an issue with the audio on the PC. I'd be happy to assist you.

 

Plug in headphones/earphones and check if there is any audio.

 

Install updates using HP Support Assistant

  1. In the search box, type and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Also, perform the steps mentioned in this document to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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