• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-31-2018 01:49 AM

HP Recommended
Product: HP Pavilion p6404y
Operating System: Microsoft Windows 7 (32-bit)

So i connected a bluetooth headset today and the media doesnt play through it. The device manager doesnt show any unknown devices i can also see my headset in Control Panel>Hardware and Sound>Devices and Printers.Clicking the volume button in system tray shows the levels playing the media through "Realtek digital output". I also tried changing it in Sound>Playback devices but the headset is not shown there while "show disabled devices" is checked. Any help would be appreciated please, Thanks in advance and sorry for my bad grammar. 

3 REPLIES 3

‎12-31-2018 02:06 PM

HP Recommended

@Benny_

 

Your machines does NOT have Bluetooth at all. Its specs

 

     https://support.hp.com/au-en/document/c02053862

 

If you wish  please buy a BT dongle, for example 

 

  http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au

There are many brands and models around, cheaper too.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-31-2018 02:16 PM

HP Recommended

Sorry i forgot to mention that i am already using a Bluetooth dongle nd drivers are also installed for the device.

Was this reply helpful? Yes No

‎01-01-2019 09:21 AM

HP Recommended

Please give a reply.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.