-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Desktops
- >
- Audio
- >
- DTS Audio Control Panel Not Open
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Solved!
DTS Audio Control Panel Not Open
04-04-2016 03:30 AM

The dts audio control panel is not open i try many times . OS-Window 7 64bit {OEM} Model Name-HP r006tu.
Solved! Go to Solution.
04-04-2016 03:54 AM

Hi,
Try the following.
Download the Realtek Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69611.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, download and reinstall the Chipset driver on the following link.
http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69575.exe
When the Chipset reinstallation has completed, shutdown the notebook.
Unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Start then notebook and when Windows has loaded, open your Downloads folder, right click on the Realtek Audio installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook.
Let windows fully load for a few minutes before checking if the DTS control panel will now open Ok.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-19-2016 10:05 AM

Hi,
You're more than welcome and glad it's Ok
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-08-2019 02:49 PM

Yeahe! Problem Solved😍😍😍
I have no words to say🤗
Just Awesome, 100% Working ❤️
Thank You ( David PK )

Didn't find what you were looking for? Ask the community