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KyleB1035
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Message 1 of 2
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DTS audio control missing

HP Recommended
HP Slimline 260-A129
Microsoft Windows 10 (64-bit)

I have a HP slimline 260-A129 with windows 10 home and I wiped my HDD and reinstalled windows and I didn't use the recovery partition and I used the hp support assistant to get my wifi/bluetooth,video,audio and card reader,ethernet and audio driver to get this pc back up and running and when I installed the audio driver the DTS control is gone. I loved the control and I was really happy untill this happend. I am still happy with this pc.

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@KyleB1035
Thank you for posting on the HP Support Community.

 

The DTS is part of the Realtek audio driver, I would recommend. I have a few troubleshooting steps we could try to fix the issue:  

  1. In Windows, search for and open Device Manager.
  2. Double-click Sound, video and game controllers.
  3. Right-click the sound device and select Uninstall.
  4. Restart the computer to reinstall the driver.
  5. Test for sound. 

Also, run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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