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HP Recommended
HP Probook 430 G3
Microsoft Windows 7 (32-bit)

Please help me find Driver audio HP 430G3 with VEN_8086&DEV_9D70

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

The only solution I've seen for this is to first boot into the Bios menu, disable Intel Smart Sound, save the change and exit the bios.

 

When windows has loaded, open Device Manager, right click the problem device and select Uninstall.  When this has completed, scan for hardware changes.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

11 REPLIES 11
HP Recommended

Hi,

 

The only solution I've seen for this is to first boot into the Bios menu, disable Intel Smart Sound, save the change and exit the bios.

 

When windows has loaded, open Device Manager, right click the problem device and select Uninstall.  When this has completed, scan for hardware changes.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thank you for your help.

Can I have 1 question :Wink:

I can not use Fn F4 F5 for more dark or more light. Can I know the reason?

Fn F8 F9 is OK (turn down or up volume)

HP Recommended

Hi,

 

You're welcome :generic:

 

Regarding the display issue, open Device Manager, expand Display adapters and let me know which gpu(s) is listed here.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Oh, I see Intel(R) HD Graphics 520. It is OK?

HP Recommended

Hi,

 

That's great :generic:

 

Try the following.

 

Download the Intel HD Graphics driver on the link below and save it to your Downloads folder.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834508&swItemId=ob_166507_1&swEnvOid=405...

 

When done, download and reinstall the Chipset driver on the following link.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834508&swItemId=ob_164497_1&swEnvOid=405...

 

When the Chipset reinstallation has completed, do not restart the notebook as prompted, instead, open your Downloads folder, right click the Intel HD installer package and select 'Run as Administrator' to start the installation.

 

When this has completed, restart the notebook and let Windows fully load for a few minutes before checking.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It is still not working. I will try with others (same model)

Can I know the order to install driver, which first, which second ....

HP Recommended

Hi,

 

Here are a few more options to try.

 

1.  You could try installing the earlier version of the Intel HD Graphics driver on the following link.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834508&swItemId=ob_159337_1&swEnvOid=405...

 

When this has completed, shutdown the notebook.

 

Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.

 

Start the notebook and let Windows fully load before checking.

 

2.  Download and reinstall the HP Hotkey driver on the following link.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834508&swItemId=ob_165019_1&swEnvOid=405...

 

When done, restart the notebook.

 

3.  Open Device Manager, expand Monitors, right click 'Generic PnP Monitor' and if it is showing as Disabled, select Enable and then restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Woa, HP Hot Key is great.

Option 2 so good.

Im stuck many hours for these driver.

Thank you so much.

HP Recommended

Hi,

 

You're more than welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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