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‎01-14-2020 01:26 PM

HP Recommended
Product: All in One DESKTOP-L86L7L9
Operating System: Microsoft Windows 10 (64-bit)

Hi - Just tried to burn a CD from purchased items in iTunes and have got the 0XC0AA0301 error message.  Starts to write track one and then ejects the CD.  Anti-Virus and Windows updates fully up to date, so would welcome any help with how to overcome the issue please.

 

Thanks in advance, Steve

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2020 03:41 PM

HP Recommended

@Steve7475

 

Welcome to HP support community.

 

Check if you are able to burn using different application.

Here are the steps:- Click here

 

Reply with the requested information for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-16-2020 03:41 PM

HP Recommended

@Steve7475

 

Welcome to HP support community.

 

Check if you are able to burn using different application.

Here are the steps:- Click here

 

Reply with the requested information for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎01-18-2020 04:39 AM

HP Recommended

Thanks for your help.  All sorted now.

Was this reply helpful? Yes No

‎01-18-2020 05:09 AM

HP Recommended

@Steve7475

 

Good to know tat issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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