Forced Noise Filtering

[alex_56231]

My pc is forcing some weird AI audio noise filtering, and no matter what i do i cannot seem to get rid of it, if i monitor my audio devices via windows itself or use software that utilizes my audio interfaces ASIO like a DAW the audio sounds perfect, but if i monitor it through a website, a game, or any app like discord the audio suddenly has a very obvious AI noise filter on it, and its so bad that it will genuinely cut out my entire voice at times thinking its background noise or music, and if i play music through it via just my phone next to the microphone or even through an app like voicemeeter it tries to cut out the music almost entirely, sometimes it will even freak out and start doing this thing where it sounds like its repeatedly stacking the noise filter and only letting through a single noise and then it starts making high pitched screeching until i disable the audio device and reenable it, this happens with my USB audio interface, audio devices plugged into the standard jack at the front, and with virtual audio devices, as long as its a microphone device it happens, i cannot seem to get rid of it, i have disabled all windows 11 AI features, all of the audio enhancements in both the pop out window for advanced audio control and the settings page for each individual audio device, i've reinstalled and updated literally every audio driver on my system, i've even tried rolling back to older drivers, i've disabled all of the realtek drivers in device manager, i've disabled the voice clarity APO in device manager, i've checked to see if theres any possible app or software causing this, and i literally cannot find anything at all, so im starting to assume it might be some weird baked in HP feature, as i know several other people who have had the same issue but have not found a fix, and they also have HP devices on windows 11 from around the same year as mine. another weird thing is that when the noise filter gets really bad i can temporarily fix it by turning up my microphone gain to the max and screaming into the microphone for 6 to 12 seconds and then lowering the gain back to normal and it will suddenly let like 4 words get through before slowly building up and filtering out my voice. So im really wondering if anybody here knows why this exists, and if there is a way to get rid of it

[Pallipurath]

Hi @alex_56231 

Welcome to the HP Support Community.

Thank you for posting your query.

For the HP Victus 15L Gaming Desktop PC TG02-0000i , to determine whether the microphone processing is being introduced by HP audio software, a Windows audio component, or the applications themselves. Since multiple physical and virtual microphone devices are affected, I would avoid attributing this to a faulty microphone or a specific HP feature without further testing. I would request you to please follow the steps:

1. Disable Windows Audio Enhancements

System audio enhancements can forcibly attempt to filter out ambient sound, music, or continuous vocal frequencies.

• In Windows, search for and open Control Panel, then select Sound.
• Select the Recording tab, click your active microphone or audio interface, and select Properties.
• Go to the Enhancements tab, check the box for Disable All Sound Effects (or Disable Audio Enhancements), and click OK to save.

2. Modify Exclusive Mode & Multi-App Settings

When running web browsers, games, and Discord at the same time, conflicting applications competing for exclusive hardware access can trigger processing loops.

• In the microphone Properties window, click the Advanced tab.
• Under Exclusive Mode, clear the check box for "Allow applications to take exclusive control of this device".
• Clearing this setting prevents third-party software or browser audio engines from applying secondary processing or taking priority over your input signal.

3. Configure Standard Recording Format and Input Levels

Mismatching sample rates or gain levels can confuse automated noise-suppression algorithms.

• On the Advanced tab, set the default recording format to a standard 16-bit option (such as 16-bit, 44100 Hz or 48000 Hz) and click Test.
• Switch to the Levels tab, ensure the microphone volume slider is raised to at least 75, and confirm the mute button is not active (showing a blue speaker icon).

4. Clean Reinstall Audio Drivers via Device Manager

If driver-level processing remains active in the background, reinstalling the device drivers clears cached processing configurations.

• Search for and open Device Manager.
• Double-click Sound, video and game controllers (and expand Audio inputs and outputs).
• Right-click your microphone or audio device, select Uninstall device, and check Delete the driver software for this device if prompted.
• Restart your computer so Windows can redetect the hardware and reinstall default clean drivers.

5. Run Windows Update & System Audio Diagnostics

Ensure your operating system audio stack is fully updated and run the automated troubleshooter.

1. Open Check for updates in Windows settings and install all available standard and optional updates.
2. Open Control Panel > Troubleshooting > Other troubleshooters, and click Run next to Audio to let Windows detect and reset conflicting configuration options

Click Here for more troubleshooting HP provides a microphone troubleshooting guide for Windows 11

Official HP driver page for this model: HP Victus 15L TG02-0000i drivers. 

Take care and have an amazing day!