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HP Recommended

I've been experiencing frequent system crashes on my HP desktop after the latest Windows update. It seems to happen randomly, often during high-performance tasks like gaming or video editing. I've tried updating all my drivers and check out for any hardware issues, but the problem persists.

Has anyone else faced similar issues after the update? Any suggestions on troubleshooting or fixes would be greatly appreciated!

Thank you!

1 REPLY 1
HP Recommended

You can try uninstalling back the update

https://support.microsoft.com/en-us/windows/how-to-uninstall-a-windows-update-c77b8f9b-e4dc-4e9f-a80...

 


If this is a laptop, possibly it is just overheating.

Cleaning without opening the PC

How to use air duster from WIKI how
https://www.wikihow.com/Clean-a-Laptop-with-Compressed-Air

General instructions for cleaning from HP tech.
https://www.hp.com/us-en/shop/tech-takes/how-to-clean-your-laptop#

This HP video shows how to clean air vents on your laptop.

 

Coretemp is a good temperature monitoring app.

Make sure the battery is fully charged before starting a game. Your laptop can overheat if it has to charge the battery at the same time as playing a game. Avoid any intensive games if not plugged in.

To mitigate the heat problem you should use a laptop cooler.

 

let me know what you find out.


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