• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-20-2021 05:25 PM - edited ‎06-20-2021 05:26 PM

HP Recommended
Product: HP Slimline Desktop - 290-P0043w
Operating System: Microsoft Windows 10 (64-bit)

My front headphone jack on my Windows 10 desktop is not working when I go to play audio using my headphones. This problem occured like an hour ago and was fine yesterday and the days before. I tried the headphone jack on my phone and it works well, but it doesn't work on my Desktop. I run troubleshooter and I heard the beeps and that's about it. When I go to play YouTube or music, it doesn't play. What do I do?

2 REPLIES 2

‎06-21-2021 11:29 AM

HP Recommended

Hello
you have no problem with the speakers?
There is not much updating visibly for this model.
maybe you have a problem after a windows upgrade ..
try this driver if not already done

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-slim-290-p0000-desktop-pc-series/19390...

 

it was you in private, right?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No

‎06-21-2021 12:46 PM - edited ‎06-21-2021 12:47 PM

HP Recommended

Restart your computer if this does not help try go in device manager and delete driver for headphone jack  than reboot the computer and it should reinstall the driver for the head phone jack possibly fixing the problem.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.