-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Desktops
- >
- Audio
- >
- HDMI-DVI Cable Connected between PC and TV -- No Audio from ...
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Solved!
HDMI-DVI Cable Connected between PC and TV -- No Audio from TV Monitor and Driver not Plugged in
02-10-2017 06:13 PM

I have no audio through my Emerson tv monitor, after connecting my HDMI cable from my pc to my tv mnitor. I'm not sure but my DVI receptacle is connected to the DVI port of my pc and my HDMI receptacle is connected to my HDMI port of my tv monitor.
I read the previous thread from a couple of years ago, but not sure what it's stating or that it applies to me. I have downloaded or attempted to download driver software packages, but have been unable to get audio through my Emerson tv monitor.
Are you familiar with the audio issue between HP Pavilion 500 c-60 desktop pc's connectivity and my Emerson tv monitor? I contacted Emerson customer service and was told to check my HDMI cable by disconnecting it and connecting to my dvd player. I have no HDMI connection to my DVD player. If audio between the two, then it's either the tv monitor or pc. You have to figure which one.
The message I'm getting at audio controllers is AMD driver not plugged in. I'm not sure what this means or what to do.
Solved! Go to Solution.
02-10-2017 06:30 PM

Hi:
You can't get audio out of a DVI port. DVI is for video only.
That is the issue you are having.
Also looking at the picture of the motherboard your PC has, there are no expansion slots to add a video card.
02-13-2017 07:56 AM

Should I order a HDMI receptacle to cable with VGA receptacle and 3.5 mm audio connector with cable instead?
02-13-2017 08:00 AM

Your PC has an integrated video adapter, not a separate video card.
There is no way that I know of for you to get sound out of the video to a TV unless you run a separate audio cable from the PC to the TV.
02-13-2017 08:58 AM

Here's what I think you can try...
My TV's have one HDMI port that is labeled HDMI/DVI. Hopefully, yours does too.
Also my TV's have the red and white audio RCA inputs. Hopefully, yours does too.
Plug your DVI to HDMI cable in the HDMI/DVI port.
Buy one of these contraptions. Plug the 3.5 mm audio jack to your PC's light green audio out port in the back of the PC.
Connect the red and white RCA jacks to the red and white audio inputs on the back of your TV.
04-28-2017 02:50 PM

I have set up my tv (Element) as a second monitor aside from my regular monitor and the video part works perfectly when I transfer whatever I am seeing via the internet to my tv. However, I have no sound although I have connected a red and white audio RCA input cable to my tv and 3.5mm 1/8 audio jack to my pc's light green audio out port in the back of of the pc. If anyone knows what is the problem and how to correct it please let me know. Everything is ok when I watch watever it is on my regular monitor(video and sound) using my speakers connected to the headphones port in the front of the pc but when unpluging the audio cable from the front and transferring to my tv monitor thats when I don' get any sound from the tv the audio cable is connected in the back of the pc. Please provide me with a solution. Thank you.

Didn't find what you were looking for? Ask the community