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HP Recommended
ENVY 27 RECLINE AIO Model # 27-k350
Microsoft Windows 8.1 (64-bit)

ENVY 27 RECLINE AIO Model # 27-k350

 

I got my ENVY 27 from Conns around 2015, very soon after bringing it home I accidentally broke a headphone jack off in the plug on the left side of the monitor. Seeing as I had a service policy with Conns they took it in for a week and it came back presumably fixed. My next headset was USB based. This has only become a problem lately when I started using the HDMI in to play my Xbox One. The problem is that it seems as if the headphone jack only outputs audio on the right ear. I've tested with my Beats and various other 3.5mm devices. So, rather than haul my daily back into town to see if my warranty is still valid I just wanna know if I can run the audio into my USB headset

Thanks in advance, James

1 REPLY 1
HP Recommended

@James_Polk

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and I understand your concerns

 

Yes you can use a USB headset. USB Headsets are Plug and Play devices which means you just have to plug it to your computer and the Audio output should come through the USB Headset

 

Hope this helps

 

Keep me posted how it goes

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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