HDMI connexion impossible with Denon DHT-216

[Chatelet303]

My Denon DHT-216 soundbar, though connected by HDMI , is not found by my HP Pavillon 32. Both devices are on, connected via HDMI.
How to make my pc find the soundbar, and set it to default device, using HDMI ?
Bluetooth works, but the lagging is troublesome.

[Irfan_06]

Hi @Chatelet303,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP Monitor.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Are you connecting the sound bar to the HDMI port on your PC/Laptop or the Monitor.

Take care and have a great day ahead!

Irwin6

HP Support

[Chatelet303]

Thank you for the follow-up. These are the details of my pc.
HP Pavilion All-in-One 32-b1002jp

805X9PA-AAAB

I connected my pc with HDMI to my soundbar Denon DHT-216. It worked perfectly with my previous desktop, but not with this new one.

I'm now using the headphone/aux connection via 3,5 cable. It's working fine, but the sound level is weaker than with regular HDMI.

[Irfan_06]

Hi @Chatelet303,

Have you tried connecting the soundbar with another HDMI cable or the same soundbar on anyother device?

Take care and have a great day ahead!

Irwin6

HP Support

[Chatelet303]

Soundbar worked well with a Sony Vayo, but not with my new HP all-in-one.

HDMI cable is not the problem.

Denon tells me that a computer needs ARC technology for the soundbar to work correctly with HDMI. That doesn't seem the case with this HP laptop.

[Irfan_06]

Hi @Chatelet303,

I am sorry to hear that the issue still persists.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support