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‎10-18-2018 05:29 AM

HP Recommended
Product: Touchsmart 520-1030uk
Operating System: Microsoft Windows 10 (64-bit)

Does anyone know how to re-install HP Beats Audio to Windows 10 64Bit OS?

I tried installing the service pack driver, but it says the hardware isn't compatible.  It worked fine when it was new and right up until I put W10; it's the same hardware so why does it think the software can't work?

Thanks,

Andy

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-18-2018 06:51 AM

HP Recommended

Hi, Andy:

 

The only suggestion I can offer would be to try this W10 IDT audio driver and see if that restores the audio.

 

Restart the PC after installing the driver.

  

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

 

 

View solution in original post

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1 REPLY 1

‎10-18-2018 06:51 AM

HP Recommended

Hi, Andy:

 

The only suggestion I can offer would be to try this W10 IDT audio driver and see if that restores the audio.

 

Restart the PC after installing the driver.

  

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

 

 

Was this reply helpful? Yes No
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